Last updated: [Month Day, Year]
Welcome to Valkon. These Terms of Service explain how you may use our website and request plumbing, heating, water heater, bathroom renovation, kitchen plumbing and related residential services.
By using this website or submitting a service request, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
1. About Valkon
Valkon provides residential plumbing, heating, water heater, bathroom renovation, kitchen plumbing, fixture installation and related home service support in selected areas of Quebec.
Company name: [Legal Company Name]
Website: [Website URL]
Phone: [Phone Number]
Email: [Email Address]
Address: [Business Address]
2. Website Use
You may use this website to learn about our services, request a quote, contact our team and access general information about plumbing, heating and renovation work.
You agree not to use the website for unlawful purposes, to interfere with its operation, to submit false information or to attempt unauthorized access to any part of the website.
3. Service Requests and Quotes
When you submit a request through the website, by phone or by email, Valkon may ask for information about your property, project, issue, photos, access conditions and preferred timing.
Any quote or estimate provided is based on the information available at the time. The final cost may change if the scope of work, site conditions, materials, urgency, access or complexity changes.
A quote does not create a binding agreement until it is reviewed, accepted and scheduled by Valkon.
4. Emergency Services
Valkon may provide emergency plumbing support for urgent issues such as leaks, clogged drains, broken fixtures, toilet problems and other plumbing situations that cannot wait.
Emergency availability may depend on location, schedule, weather, access and the nature of the issue. Emergency service may be subject to additional fees.
5. Scheduling and Access
The client is responsible for providing accurate information, safe access to the work area, access to water shut-off points, electrical panels or relevant equipment, and any information that may affect the work.
Delays may occur due to site conditions, material availability, weather, access limitations or unforeseen technical issues.
6. Pricing and Payment
Pricing may depend on the type of service, scope of work, materials, labour, urgency, complexity and access conditions.
Payment terms will be provided before work begins or as part of the accepted quote. Valkon may require a deposit for selected projects, including renovation, installation or material-based work.
Late payments may result in additional charges where permitted by applicable law.
7. Client Responsibilities
The client agrees to provide accurate project information, disclose known issues, ensure safe access to the work area and remove personal items when necessary.
The client is also responsible for obtaining permissions from property owners, condo boards, building managers or other relevant parties when required.
8. Materials, Fixtures and Third-Party Products
Some projects may involve materials, fixtures, appliances or equipment supplied by Valkon, the client or third-party manufacturers.
Valkon is not responsible for defects, delays or warranty limitations related to third-party products supplied by others. Manufacturer warranties may apply separately.
9. Warranty and Workmanship
Valkon focuses on clean, professional work and long-term reliability. Warranty terms, if applicable, will be provided in the quote, invoice or project documentation.
Warranty coverage may not apply to misuse, lack of maintenance, pre-existing defects, hidden conditions, third-party products, unauthorized modifications or issues outside the original scope of work.
10. Website Content
The content on this website is provided for general information only. It should not be treated as technical, legal, engineering or professional advice for a specific property.
Photos, descriptions and examples are for illustration and may not represent the exact result, price, materials or scope of a specific project.
11. Intellectual Property
All website content, including text, design, images, graphics, logos and layout, belongs to Valkon or its licensors unless otherwise stated.
You may not copy, reproduce, distribute or use website content for commercial purposes without written permission.
12. Limitation of Liability
To the extent permitted by law, Valkon is not responsible for indirect, incidental, special or consequential damages arising from website use, delays, interruptions, third-party services or incomplete information submitted by the user.
Nothing in these Terms limits rights that cannot be excluded under applicable law.
13. Links to Other Websites
This website may include links to third-party websites. Valkon is not responsible for the content, privacy practices or reliability of third-party websites.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.
15. Changes to These Terms
Valkon may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.
16. Contact Us
If you have questions about these Terms of Service, please contact us:
Valkon
[Business Address]
Phone: [Phone Number]
Email: [Email Address]